---
title: LiveXchange Supporting Sales Case study
description: Augment your Workforce. See how LiveXchange provided an on-demand, virtual workforce at a 30% savings over the traditional FTE model.
image: https://insights.livexchange.com/hubfs/LiveXchange%20Retail%20Case%20study-6.png
---

[![LiveXchange](https://insights.livexchange.com/hubfs/images/logos/LX-LOGO-UNSTACKED-secondary-colour-1.svg "LiveXchange")](https://livexchange.com/)

![LiveXchange Retail Case study-1](https://insights.livexchange.com/hubfs/LiveXchange%20Retail%20Case%20study-1.png "LiveXchange Retail Case study-1")

FREE CASE STUDY

# Augment your Workforce.

See how LiveXchange provided an on-demand, virtual workforce at a 30% savings over the traditional FTE model

## Transparent

Everything you need can be delivered in a single, simple platform. You can take back control.

![LiveXchange Retail Case study-2](https://insights.livexchange.com/hs-fs/hubfs/960x0.jpg?width=960&height=640&name=960x0.jpg "LiveXchange Retail Case study-2")

![LiveXchange Retail Case study-3](https://insights.livexchange.com/hs-fs/hubfs/work-life-balance-working-from-home%202.png?width=1614&height=1076&name=work-life-balance-working-from-home%202.png "LiveXchange Retail Case study-3")

## Flexible

With a gig workforce spread around the world, you can cover customer requests at any time since the internet makes it easy. 

![LiveXchange Retail Case study-3](https://insights.livexchange.com/hs-fs/hubfs/online%20shopping.jpg?width=1327&height=882&name=online%20shopping.jpg "LiveXchange Retail Case study-3")

### Agile

GigCX's scalability is specifically useful for highly seasonal demand in sectors such as retail and travel

 

![LiveXchange Retail Case study-3](https://insights.livexchange.com/hs-fs/hubfs/security.jpg?width=2800&height=1855&name=security.jpg "LiveXchange Retail Case study-3")

### Secure

Secure WorkSpace software turns any computer into a Level 1 PCI-certified workstation

 

![LiveXchange Retail Case study-3](https://insights.livexchange.com/hs-fs/hubfs/Untitled%20design%20(7).png?width=1617&height=1079&name=Untitled%20design%20(7).png "LiveXchange Retail Case study-3")

### Cost-Effective

Outcome-based payments and no overhead mean much lower costs and a better bottom line

 

## GigCX Offers A Path To The Future Of Work

Gartner has estimated that by 2023, the gig worker model will account for 35% of the customer service workforce.  

GigCX is used by some of the most iconic, recognizable, and influential brands around the world, from Microsoft to L’Oréal to eBay.

[ Get Case Study ](https://insights.livexchange.com/hubfs/LX-multi-channel-retailer.pdf)

## @ 2022 LiveXchange.com